Luca Rose Designs offers FREE standard shipping Australia-wide. All items will be dispatched within 48hrs (on business days) via standard Australia Post. Recipients will receive a dispatch notification via email, once items have been dispatched. Delivery times will vary depending on location. We are unable to redirect orders once items have been dispatched.
RETURNS & EXCHANGES
Please choose wisely as returns and exchanges due to change of mind will not be accepted. Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge within 48hrs (on business days) . If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. The buyer must take into account the description of the item before requesting a refund. If the item matches the description by Luca Rose Designs and the buyer is unsatisfied, Luca Rose Designs is not responsible for refund. Exchanges are granted on a case-by-case basis.
All Luca Rose Designs is subject to copyright and intellectual property rights. Permission to reprint or electronically reproduce any Luca Rose Designs website content or wall art designs, whole or part, is strictly prohibited.
PRIVACY & SECURITY
Information is collected from you primarily to make it easier and more rewarding for you to use our website and services. Depending on the service you are accessing, you could be asked to provide information such as your name, address and email address.
Under no circumstances will Luca Rose Designs sell or receive payment for licensing or disclosing your personal information. All email addresses collected through registry are for Luca Rose Designs use only.
To help ensure that your shopping experience is simple and secure, we take all reasonable care to keep the details of your order and payment secure. We cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide, unless that access was made possible by our negligence.
Our site has electronic security systems in place to ensure your information remains safe, secure and confidential.